Trust But Verify:  Lessons Learned From Failures at the World’s Second Biggest Bank.

The Wallenstein Law Group

Credit to

Josh Wallenstein
October 17, 2026

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By market capitalization, Bank of America (BOFA) is the second-largest bank in the world.   It has policies, monitoring systems, compliance personnel, investigators, and auditors.  Despite these systems and controls, it will now pay over US$1.2 billion for violations of law that its systems and personnel should have caught.

Background

According to federal regulators, BOFA failed to timely report more than $5 billion in potentially suspicious transactions.

The Takeaway

Having a compliance program is not the same as having an effective compliance program.

Regulators expect financial institutions to:

  • Monitor transactions based on their actual risk;
  • Investigate and report potentially suspicious activity on time;
  • Employ qualified and properly trained personnel;
  • Test the efficacy of their systems; and
  • Promptly fix known deficiencies.

Policies are not enough. The government measures compliance by what a company actually detects, reports, and corrects.  For BOFA, the difference costs more than $1.2 billion.

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